IT solution provider tech Mahindra has bagged a major outsourcing deal of Rs 1500 crore from telecom company Etisalat DB Telecom India for its innovative BPO services. The deal is expected to be announced soon as it seven other IT majors have been kept on the pipeline including Wipro and IBM.
The UAE based Telecom Company Etisalat holds a 45 percent stake in Etisalat Telecom India which was formerly known as Swan Telecom. A letter of intent (LoI) regarding the contract details has been sent to Tech Mahindra, but the company is yet to respond back.
Tech Mahindra was short listed by Etisalat to provide BPO solutions regarding customer billings which comprises of about 50-60 percent of the total contract. The technology part of the deal is yet to be finalized for which other BPO services providers like IBM, Wipro and Chinese vendor ZTE are in race.
According to sources, it may not come as a surprise for Tech Mahindra winning this outsourcing contract as Etisalat had earlier awarded a contract to BPO solutions provider.
Showing posts with label customer service outsourcing. Show all posts
Showing posts with label customer service outsourcing. Show all posts
Friday, October 23, 2009
Hire the Leading BPO Services and Trigger your Business Success
Almost all of the leading companies across various industry verticals are now inevitably focusing on strategic BPO services or call center outsourcing processes to deal with their global business associates more competently. Providing all the inbound and outbound call center needs, business process outsourcing companies help the organizations to stay focused on their core business development strategies.
Now, you need to select the best telemarketing outsourcing service provider to trigger your market coverage and business success. Access your business requirements first and then look for the outsourcing service coverage accordingly. Before signing a contract make sure to get a group of highly skilled educated and experienced professionals and technical service representatives at your service.
Business process outsourcing has become a powerful business model that promotes a huge business expansion dynamically reducing the involvement or requirement of manpower. So, BPO services not only help to organize and run a business venture efficiently but reduce capital expense and increase annual Return on Investment (ROI) in turn.
Now, you need to select the best telemarketing outsourcing service provider to trigger your market coverage and business success. Access your business requirements first and then look for the outsourcing service coverage accordingly. Before signing a contract make sure to get a group of highly skilled educated and experienced professionals and technical service representatives at your service.
Business process outsourcing has become a powerful business model that promotes a huge business expansion dynamically reducing the involvement or requirement of manpower. So, BPO services not only help to organize and run a business venture efficiently but reduce capital expense and increase annual Return on Investment (ROI) in turn.
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